Frequently Asked Questions

Frequently Asked Questions about Stockmann's shares, share options, Annual General Meeting and other investor relations topics.

Shares

What share series does Stockmann have?
The share capital of Stockmann plc is divided into Series A and Series B shares. Series A shares carry ten votes and Series B shares one vote. The par value of both series of shares is EUR 2.00 and the shares of both series entitle their holders to an equal dividend. The shares are in the book-entry system and they are traded on the Helsinki exchange. The trading code of the Series A share is STCAS and that of the Series B share is STCBV.

What is the difference between Series A and B shares?
Series A shares carry ten votes and Series B shares one vote. The par value of both series of shares is EUR 2.00 and the shares of both series entitle their holders to an equal dividend.

Where is the Stockmann share quoted?
Stockmann plc's shares are quoted on the Helsinki exchange under the "Consumer Services" sector. Stockmann listed on the Helsinki exchange in 1942.

How are share certificates converted to book-entries?
Nordea Bank plc handles all conversions of share certificates to book-entries.

Why is it worth it to convert share certificates to book-entries?
Shareholders should convert share certificates to book-entries to ensure that they receive dividends. Dividends are paid to the shareholder's account only for book-entry shares. When share certificates are converted to book-entries, the shareholder will be paid dividends for the three (3) previous years as one sum. According to the Act on prescription of debt, dividends older than three years are deemed to have expired.

Can a Series A share be converted to a Series B share or vice versa?
In most cases, the easiest way to do so is for the shareholder to sell his shares on the stock exchange and then replace them by purchasing shares of the other series. According to the Articles of Association, Series A shares can be converted to Series B shares. In such cases, the shareholder must submit a share conversion application in writing to the company's Board of Directors. The Board of Directors must process such applications within three months of submission. A fee will be charged from the shareholder for the conversion, as decided on by the Board of Directors; in practice, the fee covers the costs incurred by the company for the conversion.

According to the Articles of Association, Series B shares cannot be converted to Series A shares.

How much does Stockmann pay as dividends?
Stockmann's Board of Directors has set the dividend payout target at a minimum of half of the earnings derived from the company's ordinary operations. The financing required to grow operations is nevertheless taken into account in determining the dividend. For the 2011 financial year a dividend of EUR 0.50 per share was paid in April 2012.

How do I change the account number for the dividend payment?
We kindly request you to inform the bank or to Eurolear Finland Ltd in accordance with the place where the shareholder's book-entry account is kept.

If my address changes, how should I update my information in Stockmann's shareholder register?
New address information is not transferred into Stockmann's shareholder register through sources such as the Loyal Customer Service or the Population Register. If your address or other personal information changes, we kindly request you to inform the bank branch where your book-entry account is held. If the account is at Eurolear Finland Ltd, send a written notification to:

Eurolear Finland Ltd
Asiakastilipalvelut (Customer Account Services)
P.O. Box 1110
00101 Helsinki, Finland
E-mail: atp@euroclear.eu
Fax: +358 20 770 6656

The notification of changes should indicate the name of the shareholder, the new address as well as the old address or book-entry account number, which will help to identify him. Eurolear Finland Ltd has a customer helpline that serves from 9 am to 4 pm on weekdays. The number is +358 800 180 500.

If you have ordered a printed copy of Stockmann's Annual Report or Interim Report, please also inform Stockmann's Corporate Communications by phone +358 9 121 3089 or by e-mail info@stockmann.com.

Share options

What are Loyal Customer share options?

Loyal Customer share options 2006
The Annual General Meeting held on 21 March 2006 approved the Board of Directors' proposal on granting share options to Stockmann' s Loyal Customers. Each share option entitled its holder to subscribe for one of the company's Series B shares during years 2008-2010. The subscription price was EUR 33.35 less the amount of dividend per share decided after the beginning of the period for determination of the share subscription price (1 February - 28 February 2006).

The unused share options expired with no value upon the end of the subscription period in May 2010.

Loyal Customer share options 2008
The Annual General Meeting held on 18 March 2008 approved the Board of Directors' proposal on granting share options to Stockmann' s Loyal Customers. In accordance with the resolution of the Annual General Meeting, a total maximum of 2 500 000 share options was granted to Stockmann's Loyal Customers without consideration. The share options was granted to Loyal Customers whose purchases during 1 January 2008 - 31 December 2009, together with purchases made on parallel cards for the same account were at least EUR 6 000 in total amount. For purchases of at least EUR 6 000, a Loyal Customer received 20 share options without consideration. In addition, for each full 500 euros by which the purchases exceed EUR 6 000, the Loyal Customer received an additional two share options. Each share option entitles its holder to subscribe for one of the company's Series B shares.

In accordance with the resolution of the Annual General Meeting on 17 March 2009, the subscription price is the volume-weighted average price of the Series B share on the Helsinki exchange during the period 1 February - 28 February 2009, or EUR 11.28. The subscription price of a share to be subscribed for with the share options will be lowered by the amount of Stockmann plc dividends paid after the end of the determination period for the share price, counting from the record date up to the date of the share subscription. The subscription period for the shares with share options is in May 2012. The subscription price is EUR 8.29.

How can I find out my amount of purchases that earn Loyal Customer share options?
If you have an account card, your share option balance is shown in the upper right corner of the account statement that is mailed to you. Cash card holders can find out their accumulated share option balance by calling our Loyal Customer Service. The Company sent in February 2010 each loyal customer entitled to share options a letter, in which the maximum number of share options granted to the loyal customer is stated. In addition to the details of the loyal customer card holder, the letter includes information on the holders of parallel cards directed to the same account as on 31 December 2009 and the amount of their purchases affecting the issuance of share options.

Annual General Meeting

When is Stockmann's Annual General Meeting held?
Stockmann plc's Annual General Meeting 2012 was held on 15 March 2012 in Helsinki, Finland.
More information on Annual General Meeting

Where will the Notice of Meeting be published?
According to the Articles of Association, the Notice of Meeting must be printed in a newspaper published in the Helsinki area or on the internet, as decided on by the Board of Directors. It is customary to publish the Notice of Meeting in the Helsingin Sanomat and Hufvudstadsbladet newspapers. The Notice of Meeting is also posted on the company's Internet site and published as a Stock Exchange release.

Who has the right to participate in the Annual General Meeting?
Shareholders who have been registered as shareholders in the company's shareholder list ten days before the Annual General Meeting have the right to participate in the meeting. In addition, a nominee-registered shareholder can be temporarily entered into the shareholder list no later than ten days before a Annual General Meeting in order to give him the right to participate in the meeting. According to the Articles of Association, a shareholder who is entered in the shareholder list must notify the company of his intention to attend the Annual General Meeting, as set forth in the Notice of Meeting, in order to have the right to participate in it.

A shareholder shall have the right to have a matter which falls under the jurisdiction of the Annual General Meeting handled at a General Meeting of the Shareholders if he presents a written request therefore to the Board of Directors early enough for the matter to be included in the notice to convene the meeting.

General

What is Stockmann's Company Register number?
Stockmann's Company Register number is 0114162-2.

What is Stockmann's invoicing address?
The Stockmann Group's invoicing address is as follows:

Stockmann plc
Purchase invoices
 P.O.Box 147
00381 Helsinki, Finland

Please state order number/name/department as a reference (NOTE! Not in the address field).

Where can I get information on Stockmann as an investment?
As a listed company, Stockmann cannot advise investors. Information on Stockmann as an investment is provided on the Investors section, which also presents a list of analysts that follow Stockmann on their own initiative. Stockmann does not assume responsibility for analysts' assessments. Information is also provided on Nasdaq OMX's Internet site.

What is Stockmann's credit rating?
Stockmann has not applied for a credit rating from any credit rating institution, as this has not been necessary to arrange Stockmann's independent funding.

What is Stockmann's financial year?
In accordance with Stockmann's Articles of Association, the company's financial year is the calendar year.

Who is Stockmann's auditor?
Pursuant to Stockmann's Articles of Association, the company shall have a minimum of one and a maximum of three auditors and they shall have a minimum of one and a maximum of three deputies. Insofar as the auditor is a firm of auditors authorized by the Central Chamber of Commerce, a deputy auditor need not be elected. The term of office of the auditors shall begin from the Annual General Meeting at which they were elected and end at the close of the next Annual General Meeting. The Annual General Meeting held on 15 March 2012 elected Henrik Holmbom, Authorized Public Accountant, and Jari Härmälä, Authorized Public Accountant, as the company's auditors. KPMG Oy Ab acts as the deputy auditor.

Where can I find information on Stockmann MasterCard?
Information on Stockmann MasterCard is provided on the company's Internet site www.stockmann.com

How can I order a copy of Stockmann's Annual Report?
Stockmann's Annual Report can be ordered from the company's site or from Stockmann's Corporate Communications:

Stockmann, Corporate Communications
P.O. Box 70, 00621 Helsinki, Finland
Tel. +358 9 121 3089
Fax +358 9 121 3153
info@stockmann.com